ALEX MORGAN — IT SYSTEMS PROFESSIONAL Chicago, IL · hello@alexmorgan.dev PROFILE IT systems professional with 10+ years of experience across cloud operations, network infrastructure, identity, endpoint management, security, and technical support. Known for translating complex problems into reliable systems and clear next steps. CORE CAPABILITIES Microsoft 365 and Entra ID · AWS and Azure · Network architecture · Endpoint management · Identity and access · Incident response · PowerShell automation · Technical documentation EXPERIENCE Senior IT Systems Engineer — Northline Studio Group, 2021–Present Infrastructure Administrator — Common Thread Logistics, 2017–2021 IT Support Specialist — Fieldwork Creative, 2013–2017